When an iPod displays the message “iPod is disabled, connect to iTunes,” it means that the device has been locked due to too many incorrect passcode attempts. To resolve this issue, you can try the following methods:
Method 1: Use iTunes to Restore the iPod:
- Connect your iPod to the computer you usually sync with.
- Launch iTunes. If it doesn’t open automatically, open it manually.
- If prompted for a passcode on your iPod or to “Trust This Computer,” follow the on-screen instructions.
- iTunes should detect the disabled iPod and display a message indicating that it’s in recovery mode.
- Click on the option to “Restore iPod.”
- Follow the on-screen instructions to restore your iPod to its factory settings. This will erase all data on the device.
Method 2: Use iCloud to Erase the iPod:
- On a computer or another device, visit iCloud.com.
- Sign in with your Apple ID and password.
- Click on “Find iPhone” and select your iPod from the list of devices.
- Click on “Erase iPod” to remotely erase your iPod and its passcode.
- Set up your iPod as new or restore it from a backup.
Method 3: Use Recovery Mode
- Disconnect the iPod from the computer (if connected).
- Force restart the iPod:
- For iPod models with a Home button: Press and hold the Home button and the Power button simultaneously until the screen turns black. Continue holding the Home button while connecting the iPod to the computer.
- For iPod models without a Home button: Press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the Power button until the screen turns black. Continue holding the Power button while connecting the iPod to the computer.
- iTunes should detect the iPod in recovery mode and prompt you to restore it.
- Click on the option to “Restore iPod.”
- Follow the on-screen instructions to restore your iPod to its factory settings.
4 Method: Use DFU (Device Firmware Update) Mode:
- Disconnect the iPod from the computer (if connected).
- Force restart the iPod:
- For iPod models with a Home button: Press and hold the Home button and the Power button simultaneously until the screen turns black. Release the Power button while continuing to hold the Home button.
- For iPod models without a Home button: Press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the Power button until the screen turns black. Release the Power button while continuing to hold the Volume Down button.
- iTunes should detect the iPod in DFU mode and prompt you to restore it.
- Click on the option to “Restore iPod.”
- Follow the on-screen instructions to restore your iPod to its factory settings.
5 Method: Contact Apple Support
If the above methods do not work or if you’re unable to restore your iPod, it’s recommended to contact Apple Support or visit an Apple Store for further assistance. They can guide you through the troubleshooting process or provide additional solutions specific to your device.
Remember, restoring your iPod will erase all data on it, so it’s essential to have a backup if possible. Additionally, these methods should only be used on devices that you own or have proper authorization to access.
Related Blog: How to Unlock iPad Without Password? (5 Simple Methods)